At Monro Casino, we believe gaming should always be entertaining, safe, and within your control. Our commitment to responsible gaming ensures that every player in Canada has access to tools, resources, and support to maintain a healthy relationship with online gambling.
Monro Casino operates with the highest standards of player protection. We understand that while most players enjoy casino games responsibly, some may need additional support. That's why we've implemented comprehensive measures to help you stay in control of your gaming experience.
Advanced tools and limits to help you manage your gaming activity at Monro Casino effectively.
Set session reminders and time limits to ensure gaming remains a fun pastime, not an obligation.
Our dedicated team at Monro Casino is always available to assist with responsible gaming concerns.
We provide a comprehensive suite of tools to help you maintain control over your gaming activities. All tools are easily accessible through your Monro Casino account settings.
Set daily, weekly, or monthly deposit limits on your Monro Casino account. Once set, these limits cannot be increased for 24 hours, giving you time to reconsider any decisions made impulsively.
Control your potential losses by setting maximum loss limits over specific periods. Monro Casino will automatically prevent further play once your limit is reached.
Set maximum session durations to ensure you take regular breaks. Monro Casino will send reminders and can automatically log you out after your chosen time period.
Receive periodic notifications about how long you've been playing and how much you've spent at Monro Casino during your session.
If you feel you need a break from gaming, Monro Casino offers flexible self-exclusion options to suit your needs. During a self-exclusion period, you will not be able to access your account or receive promotional materials.
| Option | Duration | Description | Reversal |
|---|---|---|---|
| Timeout | 24 hours - 6 weeks | Temporary break from Monro Casino login and gaming activities | Not possible until period expires |
| Self-Exclusion | 6 months - 5 years | Extended break with cooling-off period before reactivation | Requires 7-day cooling period + verification |
| Permanent Exclusion | Indefinite | Complete and permanent closure of Monro Casino account | Cannot be reversed |
Log into your Monro Casino account and navigate to the Responsible Gaming section under Account Settings.
Select the duration that best fits your needs - from a 24-hour timeout to permanent exclusion.
Review the terms and confirm your self-exclusion. Monro Casino will immediately restrict account access.
You'll receive email confirmation of your self-exclusion and details about the duration and conditions.
At Monro Casino, we want to ensure all Canadian players can recognize the warning signs of problem gambling. Being aware of these signs is the first step toward seeking help.
If you recognize any of these signs in yourself or someone you know, it's important to take action. Monro Casino is here to help:
Monro Casino partners with leading responsible gambling organizations in Canada to ensure our players have access to professional support when needed. These resources are confidential, free, and available 24/7.
Monro Casino has zero tolerance for underage gambling. We employ industry-leading verification systems to ensure all players are of legal gambling age in Canada (19+ in most provinces, 18+ in Alberta, Manitoba, and Quebec).
We ensure all marketing communications, including information about the Monro Casino bonus program, are responsible, transparent, and do not target vulnerable individuals or minors. Our advertising complies with Canadian regulations and industry best practices.
All Monro Casino bonus terms are clearly stated with no hidden conditions or misleading claims.
Marketing materials are never directed at minors or self-excluded players from casino Monro.
Easy unsubscribe from all promotional communications at any time through your Monro Casino account.
Every team member at Monro Casino receives comprehensive training on responsible gambling practices, recognizing problem gambling signs, and providing appropriate support to players who may need assistance.
Follow these guidelines to ensure your experience at Monro Casino remains enjoyable and within your control:
If you're concerned about your gambling habits or need support, taking action is a sign of strength, not weakness. Monro Casino is committed to supporting you through this process.
Recognize you may need help managing your gaming
Use Monro Casino's tools or contact support
Reach out to professional organizations
Follow through with your commitment
Responsible gaming is not just a policy at Monro Casino—it's a fundamental part of who we are. We continuously review and improve our practices to ensure we're providing the safest possible gaming environment for Canadian players in 2026 and beyond.
We regularly update our responsible gaming measures based on the latest research, player feedback, and industry developments. Our goal is to ensure that Monro Casino remains a trusted destination for entertainment where player welfare always comes first.
Our support team at Monro Casino is available 24/7 to help with any responsible gaming concerns. Don't hesitate to reach out—we're here for you.
Remember: Gambling should always be fun. If it's not, we're here to help.